We booked dream £3,000 family holiday – when we got there it was filthy, everything was shut and beach was deserted

2 yıl önce
A MUM was left fuming after booking a £3,000 family holiday – only to find everything was shut and the beach was deserted. Laura Forrest, 39, booked the ten-day trip for herself, partner Gary Juggins and her children Toby and Finn at the Aria Claros resort in Turkey in April. DeadlineLaura Forrest with partner Gary Juggins and her children Toby and Finn[/caption] DeadlineLaura soon realised the all-inclusive resort was not what she had been promised[/caption] DeadlineNone of the facilities were open and the beach was completely deserted[/caption] DeadlineThe filthy facilities at the Aria Claros resort in Turkey[/caption] She said they booked the trip through Love Holidays and when they arrived, they claim they were given just one double bed for the four of them. And she soon realised the all-inclusive resort was not what they had been promised. Despite booking an all-inclusive holiday with six restaurants and activities including mini golf and water sports, they claim none of it was available. Laura said only one bar was open to customers. Laura, Gary, Toby and Finn decided to pass the time by recording a video of their time in Turkey. Alongside a selection of images of the shocking facilities at the Aria Claros, the family begin to sing along to Tiffany’s 1987 hit I Think We’re Alone Now. They sing: “Tourists beware, Love Holidays misleads customers, their website’s not fair.” The footage shows a completely deserted beach. Laura posted about the family’s holiday on social media last week. She said: “Posting this as no job with a refund, total nightmare holiday, made this video because we had nothing to do. “We paid over £3,000, advertising an all inclusive water park, six restaurants, mini golf, water sports, entertainment, false advertising. “When we arrived we were told nothing opened for another month then Love Holiday changed their website the day after we complained to state this hotel was seasonal, absolutely disgusting.” Laura said the boys were “bored beyond belief” on the dream trip. And she explained that she only later realised it was a seasonal hotel. “When we booked the holiday it stated six restaurants, water park, playground, mini golf, daytime and evening entertainment but we had one restaurant and no entertainment,” she said. “There was no mini golf, the playground didn’t exist and there was no water park so we had nothing to do. “We emailed Love Holidays and they said it was down to the hotel to sort the rooms, they offered us £50 and we declined as it was an insult. “The stress of going back and forth was too much, the day after we contacted them I checked the website and they had changed the bottom of the website. “It now said that this was a seasonal hotel, this was not on there when we booked and they haven’t answered our questions on this. “We all became very bored, especially the boys, they were bored beyond belief.” The Sun has contacted Love Holidays for comment. DeadlineThe resort was in a shocking state of disrepair[/caption] loveholidays.comWhat the resort looks like in the brochure photographs[/caption] loveholidays.comLaura said the resort did not live up to expectations[/caption]